Shipping Policy
Shipping Policy
Last updated: June 2026
Order Processing
All products are made to order and fulfilled by our production partner.
Orders are typically processed within 1–5 working days before dispatch.
During busy periods, processing times may be longer.
Delivery Times
Estimated delivery times are:
- UK: 3–7 working days after dispatch
- International: 7–14+ working days after dispatch
These delivery times are estimates and cannot be guaranteed.
Shipping Costs
Shipping costs are calculated at checkout and depend on the destination and products ordered.
Tracking
Where available, tracking information will be provided once your order has been dispatched.
Delays
We are not responsible for delays caused by:
- Postal services
- Customs processing
- Severe weather
- Events outside our reasonable control
Incorrect Addresses
Customers are responsible for providing accurate delivery information.
If an incorrect address is supplied, we may be unable to offer a replacement or refund.
Contact
If you have any questions regarding shipping, please contact:
Email: orders@hnon.co.uk
